Lesson
10
/
20

Step 1: Look for a proof

People lie—not necessarily on purpose, but to be nice. They say "Yeah, I'd buy that!" without really meaning it. Your job is to find proof they mean it. Think of it like a court case: one witness isn't enough. You need evidence from multiple sources that all point to the same conclusion: "Yes, this problem is real and people will pay to fix it." Look for three types of proof:

1. What are people doing right now?

Actions speak louder than words. Look for signs people are already struggling:

  • Messy workarounds: are they using clunky spreadsheets or duct-tape solutions?
  • Complaints: are support tickets piling up about this issue?
  • Time wasted: watch someone do the task - do they sigh, curse, or take forever?

2. Will they put money where their mouth is?

Talking is cheap. These signals cost something:

  • A signed letter of intent: will they write "I intend to buy this when it's ready"?
  • A deposit: will they pay upfront—even a small amount—before you build it?
  • Their time: will they spend 30 minutes showing you their problem?

3. Is this problem big enough?

A real problem for three people isn't a business. Check the scale:

  • Online search trends: are thousands searching "how to fix X"?
  • Follow the money: is this industry growing or shrinking?
Note icon
Note
If you only have "people told me they'd buy it" but no messy workarounds, no signed letters, and no search volume—you probably have a "nice to have," not a business. Real demand leaves fingerprints. Go find them.

Step 2: Choose the Right Validation Strategy for Your Stage

Founders often waste time doing "Big Company" market research when they should be doing "Start-up" validation. Your method must match your maturity.

Pre-Product

Prove intent to buy. Even before you start building, you can try to sell the concept. Get Letters of Intent (LOIs) or signed preliminary contracts.

Early Product

Prove value delivery. Measure Usage and Retention. Signing up for a product is fairly easy. Staying is a different game. High churn invalidates the market need or your delivery.

Scaling

Prove market cap. Now that you know your solution works, you need to prove that there are enough customers to generate expected returns.

Step 3: Segment Your Beachhead

You have a valid problem. Now, who do you solve it for? The biggest trap is saying "Everyone with this problem is my customer."

Most markets share a Core Problem, but customers segregate based on Subjective Factors.

  • Core Problem: "I need to get from A to B."
  • Subjective Factors: Budget, Speed, Comfort, Status.
  • The Split:
    • Customer A chooses a Bus (Low Budget, Low Status).
    • Customer B chooses a Luxury Car (High Comfort, High Status).
    • Customer C chooses a Bike (High Speed in traffic, Low Cost).

Action: don't just target "People who need transport." Target "people who need speed above all else."

Why Segment?

  1. Efficiency: You can't market to everyone.
  2. Product Focus: You can't build features for everyone (luxury seats and bike racks).
  3. Domination: It is easier to win 80% of a small niche (your "Beachhead") than 1% of a giant market.

Exercise: are you ready for Competitor Analysis?

Before moving to the next module, ensure you can answer YES to these three:

  1. Do I have evidence that people are already trying to solve this (complaints, hacks, search volume)?
  2. Have I secured some form of commitment (LOIs, pre-orders) or strong usage data?
  3. Have I defined my "beachhead" segment based on their specific constraints (budget, speed, etc.)?

Step 1: Look for a proof

People lie—not necessarily on purpose, but to be nice. They say "Yeah, I'd buy that!" without really meaning it. Your job is to find proof they mean it. Think of it like a court case: one witness isn't enough. You need evidence from multiple sources that all point to the same conclusion: "Yes, this problem is real and people will pay to fix it." Look for three types of proof:

1. What are people doing right now?

Actions speak louder than words. Look for signs people are already struggling:

  • Messy workarounds: are they using clunky spreadsheets or duct-tape solutions?
  • Complaints: are support tickets piling up about this issue?
  • Time wasted: watch someone do the task - do they sigh, curse, or take forever?

2. Will they put money where their mouth is?

Talking is cheap. These signals cost something:

  • A signed letter of intent: will they write "I intend to buy this when it's ready"?
  • A deposit: will they pay upfront—even a small amount—before you build it?
  • Their time: will they spend 30 minutes showing you their problem?

3. Is this problem big enough?

A real problem for three people isn't a business. Check the scale:

  • Online search trends: are thousands searching "how to fix X"?
  • Follow the money: is this industry growing or shrinking?
Note icon
Note
If you only have "people told me they'd buy it" but no messy workarounds, no signed letters, and no search volume—you probably have a "nice to have," not a business. Real demand leaves fingerprints. Go find them.

Step 2: Choose the Right Validation Strategy for Your Stage

Founders often waste time doing "Big Company" market research when they should be doing "Start-up" validation. Your method must match your maturity.

Pre-Product

Prove intent to buy. Even before you start building, you can try to sell the concept. Get Letters of Intent (LOIs) or signed preliminary contracts.

Early Product

Prove value delivery. Measure Usage and Retention. Signing up for a product is fairly easy. Staying is a different game. High churn invalidates the market need or your delivery.

Scaling

Prove market cap. Now that you know your solution works, you need to prove that there are enough customers to generate expected returns.

Step 3: Segment Your Beachhead

You have a valid problem. Now, who do you solve it for? The biggest trap is saying "Everyone with this problem is my customer."

Most markets share a Core Problem, but customers segregate based on Subjective Factors.

  • Core Problem: "I need to get from A to B."
  • Subjective Factors: Budget, Speed, Comfort, Status.
  • The Split:
    • Customer A chooses a Bus (Low Budget, Low Status).
    • Customer B chooses a Luxury Car (High Comfort, High Status).
    • Customer C chooses a Bike (High Speed in traffic, Low Cost).

Action: don't just target "People who need transport." Target "people who need speed above all else."

Why Segment?

  1. Efficiency: You can't market to everyone.
  2. Product Focus: You can't build features for everyone (luxury seats and bike racks).
  3. Domination: It is easier to win 80% of a small niche (your "Beachhead") than 1% of a giant market.

Exercise: are you ready for Competitor Analysis?

Before moving to the next module, ensure you can answer YES to these three:

  1. Do I have evidence that people are already trying to solve this (complaints, hacks, search volume)?
  2. Have I secured some form of commitment (LOIs, pre-orders) or strong usage data?
  3. Have I defined my "beachhead" segment based on their specific constraints (budget, speed, etc.)?

Related resources

How to pick the right *problem*?

Article
6-8
min
6-8
min